Head of Welfare

Manager
Box Hill School, Colindale, Trent College, Wells Cathedral School
Posted 4 months ago

The Company

Samiad is one of the largest residential summer schools in the UK, with four campuses and over 1000 students excepted from 70 countries.  

We pride ourselves on offering a unique experience by focusing on the following four areas:

  • We have an industry leading staff to student ratio, meaning we can spend more one-2-one time with our students, and our teachers join in with all activities and excursions to encourage the use of English. 
  • We offer unique, high value excursions, including our now famous OVERNIGHT excursions to either a medieval castle or a safari park! 
  • We push the boundaries on what activities can be offered at a summer school, from zombie runs, escape games, assault courses and music festivals 
  • We cap each language to 20%, meaning there is a maximum of 30 children with the same mother tongue at each campus.

Role and Responsibilities

Provide a warm welcome for new students, Group Leaders and staff

Responsible for all welfare on camp mainly students but also working to make sure group leader and staff are all ok.  

Work with the campus manager to implement staff rotas.

Manage and support House Parents to complete their duties have regular meeting and drop in sessions.

Take the lead on actively promoting the welfare of the students with support from all other members of staff.

Conduct basic first aid whenever it is required

Work with the campus manager to monitor customer feedback and complaints.

Manage welfare duties, including writing staff rotas and supervising pastoral care duties. 

 Plan accommodation for students; organise pre-arrival, departure and damage checks.

Liaise with Group Leaders, both informally and at meetings to ensure all group needs are me.

Supervise free time, mealtimes and lights out. 

Help students adjust to the UK and understand personal safety information and school rule.

Take a lead role in managing the activities and often off-site excursions.

Complete all necessary paperwork accurately and in a timely manner, for example accident reports.

Carry out all other reasonable tasks.

Qualifications and Essential Requirements

  • No formal qualifications required
  • DBS checks will be carried out
  • Experience implementing processes and procedures
  • Experience managing a team
  • Experience working at a summer school
  • Experience working with children

 

Preferred Skills

  • Enthusiastic and friendly personality essential
  • Good communicator 
  • Flexible 
  • Approachable
  • Strong leadership skills
  • Attention to detail
  • High customer service skills

 

Hours of Work

Due to the nature of the role, the working week is not divided into sessions like other summer school staff.  The Welfare Co-ordinator will normally have one day off per week.

Job Features

Job CategoryManager

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